We want you to be pleased with your purchase. If you need to return an item we will gladly accept your return and refund the original price (shipping not included) during the first 30 days of the original purchase date. All returned merchandise must be unused, in original packaging, and in re-sellable condition. All returns must be pre-arranged by signing-in to the web site and clicking on Return Product in the Customer Service menu, and obtain a return authorization number. This return policy does not apply to mattresses, chairs, large water purifiers and exercise equipment.  Items may not be returned after 30 days from the original purchase date.  iGohealth™ is not responsible for the return shipping charges